Shipping & Delivery

Emmliz Farms is committed to delivering high-quality farm products efficiently and securely. This policy outlines our shipping and delivery procedures.

1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Custom or bulk orders may take longer, and customers will be notified of the estimated delivery time.

2. Shipping Methods

• We offer local delivery within select regions and nationwide shipping via third-party logistics providers.
• Customers can also pick up their orders from our farm or designated pickup locations.

3. Delivery Timeframes

• Local Deliveries: Typically delivered within 1-3 business days.
• Nationwide Shipping: May take 3-7 business days, depending on location and logistics availability.
• Unexpected delays due to weather, transportation, or supply chain issues may occur, but we will communicate any changes.

4. Shipping Fees

• Shipping costs vary based on the order size, weight, and delivery location.
• The shipping fee will be calculated at checkout or communicated before order confirmation.

5. Order Tracking

• Customers will receive tracking details (where available) once their order is shipped.
• For updates on your order status, you can contact us via email or phone.

6. Damaged or Missing Items

• If your order arrives damaged or incomplete, notify us within 24 hours of delivery with clear photos.
• We will assess the issue and offer a replacement or refund where applicable.

7. Returns & Refunds

• Perishable goods (e.g., fresh vegetables, livestock, and fish) are non-refundable unless the issue is due to our error.
• Non-perishable items may be returned within 7 days, provided they are unused and in original condition.

8. Contact Information

For any inquiries regarding shipping and delivery, please reach out to us.

By placing an order with Emmliz Farms, you agree to the terms outlined in this Shipping & Delivery Policy. Thank you for choosing us!